Holiday rentals
Holiday rental locksmith in Villajoyosa for hosts who are not on site
A guest standing outside a locked flat at midnight, keys that left with last week’s family, a cylinder you want changed before the season. You may be in Manchester or Madrid; the locksmith works from your message, the guest’s identity document and the address, and sends you photos when it is done.
Open 24 hours · 7 days
- Works on the host’s authorisation
- Photos and invoice by WhatsApp
- English and Spanish with guests
A town of holiday flats
Why hosts in La Vila need a locksmith on their list
In June 2024 La Vila Joiosa had 1,782 registered tourist dwellings with 7,830 beds, and 122 of them had been added in the first five months of that year alone. The town hall was considering a pause on new licences in residential buildings. A tourist flat in one of those buildings shares a street door, a lift and a staircase with neighbours who live there all year, which is why a lockout or a lost set of keys in a holiday flat is never only the host’s problem.
The guide to a tourist flat in a community block covers the doors the neighbours notice.
What hosts ring about
Guests shut out, keys gone, locks between lets
- A guest locked out, at any hour, with the host abroad or asleep.
- Keys taken home by a guest, or lost on the beach, with the next arrival due.
- A cylinder change between lets, or at the start of the season.
- A key safe or smart lock that fails, leaving the door shut and nobody nearby.
- A safe in the flat a guest locked and cannot reopen: see safe opening.
A guest shut out at night is an emergency like any other, handled as on the emergency page. What is different here is who authorises it.
When you are not there
How a lockout is handled with the host far away
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The guest or you ring
Either can ring first. The locksmith needs the address, the guest’s name and how to reach you.
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You confirm in writing
A WhatsApp or email from you or your manager naming the guest and the address. Without it, the door stays shut.
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The guest shows ID
At the door, an identity document that matches the name you gave. The price is agreed with whoever is paying.
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Opened, and you hear how
Opened without damage where possible. Photos of the work and the invoice reach you on WhatsApp.
Between lets
Changing cylinders before the next arrival
Every set of keys handed to a guest is a set that might not come back. Changing the cylinder after a loss, or once a season, is the simple answer: the new cylinder comes from the manufacturer with its own keys, and the old ones stop working. For several flats, the work can be done in one visit on a changeover day. The cylinders themselves, standard or anti-snap, are explained on the lock change page.
This business does not cut or copy keys. The extra sets you need for cleaners and managers come with the cylinder, or from a key cutter of your choice.
Where the flats are
From La Cala’s towers to flats inside the walls
La Cala and the coast
Complexes with pools and towers near the beach shared with Finestrat, where a guest may have to pass a street gate, a pool gate and a block door before reaching the flat. Tell us which gates are involved and who can open them.
The old town
Guests of registered tourist flats inside the restricted zone can have their car authorised by the host. The locksmith does not need that: he walks in. Old doors there are covered on the old town page.
To set up how lockouts at your flats should be handled, or to book cylinder changes, write through the contact page.
Asked on the phone
Questions from hosts who live elsewhere
My guest is shut out and I am in another country. Can you let them in?
Yes, once you have confirmed it. Send a WhatsApp from the number the guest booked with you through, naming the guest and the address, and the guest shows the identity document that matches the booking at the door.
Who pays, the guest or me?
Whoever you decide. Tell us before the job and the price is agreed with that person before work starts. Many hosts pay and settle it with the guest afterwards.
Can I have photos of the work for my records?
Yes. Ask, and photos of the door, the old cylinder and the new one are sent by WhatsApp when the job is done, with the invoice to whoever paid.
A guest left with the keys. Do I need to change the lock before the next arrival?
If the keys could identify the flat, a key ring with the building name or a tag with the address, yes. If they were lost far away with nothing to link them to the door, it is your decision, but changing the cylinder is cheap compared with the risk.
Next door on the chart
Other jobs in the same flats
- A new cylinder New euro cylinders, anti-snap upgrades, tired multipoint locks and sliding terrace doors that no longer catch. Booked for a day and time that suit you.
- Help when you are shut out The door shut behind you, the keys gone, or a key snapped off in the cylinder. Someone answers whatever the hour, and you hear an honest estimate of the journey before the van moves.
- A safe opened Safes that refuse the code, have a flat battery or came with a flat and no instructions. New safes bolted down where they cannot be carried off.
Guides that end on this page
- A tourist flat in a community block · 5 min read
A guest on the doorstep and you far away?
Ring or WhatsApp with the address and the guest’s name, and confirm in writing that we may open.
Open 24 hours · 7 days